We love the system
NEXUS SoftSys Team finished the installation of the CCTV DVR in very professional manner. The clarity of cameras is amazing. The training offered helped us to view the system continuously whenever necessary. The system has been running continuously for 15 days. We love the system. Thanks to you and your staff at NEXUS SoftSys. Fortune Group is ready for the future. I look forward to working with you again and again in all of our upcoming ventures.more...
Mr. Apoorv Shah
Future Group
Expertly handled customer service
NEXUS SoftSys is hands down my favorite vendor. Every call I make to them, even from the start, has been handled expertly. Each person there seems to be attentive and have a genuine interest in providing good customer support either through sales or technical help.On multiple occasions, they have gone out of their way to get a part to me on time in order that my schedule and promises to my customers could be met. It is rare today to find any company that is not only capable, but also willing to provide good customer service. It has been my experience that NEXUS SoftSys strives in every area to do that.more...
Sagar Nazare
IDIGIT
Excellent product and support
I am writing in reference to video surveillance systems we have purchased for our branches through NEXUS SoftSys. I would like to thank you for the professional job your support staff has provided and quality of the equipment. We looked at a few systems and companies before making our decision. Our research paid off. We could not be happier with the cameras, DVRs, software and support that we have gotten from your company thus far.As you know, we were initially a little concerned about your low prices compared to some of your competitors and to be honest that had us a little worried about what we would end up with as far as product and ongoing support. However I am pleased to say that NEXUS SoftSys has answered all of our concerns by providing an excellent product and support.We look forward to continuing our relationship with your bank as we continue to grow. more...
Satish Rawool
SVC Bank Ltd
Nothing but the highest level in service, tech support and quality equipment
Our company has been using I-Power EMS, a software product of NEXUS SoftSys for over a year and have had nothing but the highest level in service, tech support and quality equipment. This has allowed us to satisfy new and existing customers quickly and efficiently, and that has really made a difference to our bottom line.They have really gone the extra mile for us when we needed it, and have genuinely been interested in helping us to succeed. This, obviously, isn’t always the case with most vendors one may deal with on a regular basis. I strongly encourage you give them a chance to prove to you why they should have your business, too.All the Best,more...
Vilas Jadhav
I-Power EMS User
Unparalleled in customer service and delivery of products
I just wanted to thank you as always for the great service that you and your company provide our projects. We continually look to you for advice and product selection and have been always delighted at your knowledge and prompt service. I have on many occasions recommended your company to my colleagues.I have to admit that I originally selected your company based on the great pricing and features you provided in I-Power, but have been pleasantly surprised that you not only are competitive and usually the lowest among your competitors but also unparalleled in customer service and delivery of products. Keep up the great work and I look forward to working with you in the future as our EMS vendor. more...
A Customer
I-Power User
Exceptional Customer Service
The purpose of this letter is to convey my sincere appreciation for the exceptional assistance that Mr. Sankalp Mehta, Mr. Ganesh Hatti (one of your tech. supports) gave me today.Mr. Ganesh ’s exceptional professionalism, intellect, knowledge in the subject matter, and his exceptional customer service, thorough cooperation in trouble shooting and setting up many of our customers EMS System is appreciated. He always was willing to take that extra step to make my problem effortless and simple. In my opinion he provides a good image for your organization. Mr. Ganesh is a definite distinction and asset to your group.more...
Sincerely,
Manager
EON
You guys are awesome!!!
Thank you, Sankalp. You guys are awesome!!! Seriously I'm very, very pleased with this whole transaction. Hands down I will be spreading the word about your company. Most companies say they can deliver but they never really do. They just want the sale. I'm a very happy man. Ill probably be calling as I will need the tech support setting this up. Thanks again.more...
Rex D’Sousa
Customer Care
If you are thinking about purchasing a DVR, I have some great advice for you. As an experienced business owner with several locations I have had DVRs for many years. My business requires the use of DVRs for safety & security of the most precious thing on earth to all of us: Someone’s mother, Father, Grandmother, or Grandfather. Their family members trust us with them so it is very important to use the best equipment without fail.I have used several other DVRs in the past. Unfortunately they were full of bugs & constant problems. Then to get help was like talking to someone from china & took longer than driving there. I needed a new DVR for our Factory and decided on one of the user friendly DVRs from NEXUS SoftSys. I have had little problems, and the ones I have had have been resolved immediately, professionally, & courteously by the great people on staff at NEXUS SoftSys. The lifetime Technical support you get with each DVR is worth more than the small price you pay for the DVR. My stupid questions get answered promptly, efficiently and courteously without fail. I have replaced my other DVRs with NEXUS SoftSys DVRs and plan to use all their products in my future locations. I can’t say enough about the support team; especially Namdev, Chandresen had provided. He knows his stuff.more...
Jatin
Manager – Above & Beyond
Comment Below this
Total admiration for the professionalism surrounding your company I wanted to express my total admiration for the professionalism surrounding your company. From PR communication to your RMA system, to notifications to promptitude of service it has been a wonderful experience.Thank you very much for your help and all the best!more...
M.Raghunathan
Banglore
Satisfying Service
We bought 3 DVRs from NEXUS SoftSys. We have installed them, and everything has been working great. We and our customers are very satisfied with your product. Thank you once again for the fast, on time service. I look forward to do business with you in the future. Have a great day.more...
Timir Shah
Mumbai
Two years of great service
I have been doing business with Apexcctv for about two years and have bought and installed their surveillance products for many of my customers. They have great customer service, reliable products and very competitive pricing.more...
Kris Jonathan
DigiView Digital
Thank you for a fine job
The Bombay Public School and Collage would like to thank you for a fine job helping us to select the right hardware and software for our project. Our project was somewhat different than the normal security camera installation. Our goal was to reduce the vandalism and trespassing in our school, collage and two play grounds. We had experience numerous problems on a weekly basis, which over time had cost the Management several thousand rupees in repairs.Thanks to NEXUS SoftSys we installed quality cameras, recorders and a good software program to view our gray area, both day and night. We have good quality pictures and a very stable software program.We recommend NEXUS SoftSys because we feel you assisted us from the beginning offering advice on the type of camera system we needed to get our job done.Since we have installed the camera system at our premises, the vandalism, tress passing has completely stopped. This is a large savings for us and a bit of comfort to our students and staff using these facilities.We highly recommend NEXUS SoftSys to any of your future customers. Please feel free to offer our letter to any potential customer you may work with in the future.more...
Kiritbhai Mutha
Director
NEXUS SoftSys CCTV rocks from check-in to check-out
I wanted to take a minute of your time to express my gratitude and happiness with NEXUS SoftSys service and personnel. I have worked with Sankalp on 5 projects and he made it a joy at all times.Sankalp is a very pleasant person to speak to and he goes the extra mile to ensure customers comfort and satisfaction. Sankalp also knows his products well and is willing to assist with other products. My last job consisted of 4 different sites, I had very little time to spare. Sankalp was there for me to ensure goods arrived complete and on time. He also assisted in resolving couple of conflicts on the job and returned solution in a timely manner.I'm sure such talent must have been cared for by smart, honest and enthusiastic management. Therefore, I extend my thanks and appreciation to you as well.Truly, NEXUS SoftSys CCTV rocks from check-in to check-out. Your website is professional and simple.more...<
Yours,
Ajay G
Diebold Systems Pvt Ltd
I appreciate your persistence
I very much appreciate your persistence in helping me get this running! I could have purchased a DVR system anywhere, but had read good things about your tech service. Glad to see it lives up to it!more...
J. R. Paulo
Conservation Fisheries,Ratnagiri
Elated to have purchased from NEXUS SoftSys
I am truly elated to have purchased these products from you guys at NEXUS SoftSys, I can now rest assured with the peace of mind that my property can be monitored via internet and by myself to assure that I will not incur the same damage suffered by me prior to me purchasing these items. I thank you guys so much not only for assisting me with this, but be so very fair in your pricing. Thank you again. And I will also recommend your services to any and everyone that I know whom is a homeowner because you know as well as I, that word of mouth is the best form of advertisement/promotion that there is. Thank you again.more...
Prabhakar Datar
Lonawala
Bulletproof bullet camera -- a testament to NEXUS SoftSys manufacturing
A few days ago I purchased a pair of your Sony IR cameras, made in China. Thank you for the same-day shipping and super-responsive customer service. I was pleased to see the cameras appeared to be well constructed in a solid metal shell, and were also heavier by far than I expected, which to me indicates there is some quality construction inside.Unfortunately, while installing the cameras, I experienced one of those dreaded "all-thumbs" moments, and knocked one of them off the top platform of my 8 stepladder onto a concrete driveway. With a loud "bang", it literally / bounced / more than a foot high when it struck the concrete. When I finished turning the air blue, I decided to complete the cabling and camera mounting work (in spite of having a non-functioning new camera), and to order a replacement for the destroyed camera later that evening. So I left the damaged new camera connected and mounted while it awaited replacement.Later, I decided "what the heck", and just for fun I powered up the camera from the remote monitor location. *Imagine my total surprise when it came on and worked perfectly!*I have tested the camera thoroughly, and it performs exactly to specifications, including IR operation, auto-iris function, etc. Believe me, I am amazed and impressed. There are a couple of pretty serious external dings in the aluminum shell, but the camera was functionally undamaged, including the lens and glass (surely that is polycarbonate) -- this after being dropped eight feet to concrete!I will probably need a few more cameras soon, and you can bet your IR camera will be my cameras of choice. And speaking of choice, I have some choice words in reply to those who think "Made in China" means cheaply built! :)more...
Gourang
Ahemdabad, Gujrath
Appreciation for Sales and Technicians
In response to an incident within one of our facilities, I was asked to install a CCTV system. I first went the traditional route and obtained quotes from several security companies. My executive management choked on the prices quoted. I then explored the web for more cost effective alternatives. I found several web based companies, but when I checked them out, they had poor BBB ratings, some were under investigation by State’s Attorneys. and some were out of business. I really lucked out when I found NEXUS SoftSys People.I know a bit about surveillance cameras, but really needed someone to tell me what I needed. The sales staff talked to me and listened. Once they understood what I needed to do, they sent me two alternative proposals with clear explanations of the differences. I made the selection, and NEXUS SoftSys went to work. I received all of the equipment about a week later. It was in good condition and came with clear instructions. Because the local electrician, who would install the cameras and wiring, has limited experience with CCTV, I wanted to make sure I knew how the system would go together before we were out in the factory with everyone watching over our shoulders. I took the equipment home, plugged it in, and attached the cables. IT WORKED!!! NEXUS SoftSys had installed all of the software, automated the configuration of the cameras, and set everything up so literally, all I had to do was plug in the wires.I still need to figure out how to do some things like transfer recorded video from the hard drive to the DVD burner, but I am sure that will be just as easy as the initial set up.I appreciate the help I got in selecting the equipment and I REALLY appreciate the technicians who set it all up so that it works.Thanks for your help.more...
Ashay Bhandari
Bhandari Utensils Pvt Ltd